SERVICES

Morpheus Technology Solutions Inc.

IT Consulting Services

We provide customized on-demand training and IT Consultancy services and programs. Our areas of specialization in IT consulting solutions include Data Center Management, Network Management, VMware® Virtualization Infrastructure, Web Content Management, Exchange Administration, Server Management, Microsoft® Technologies, Security Management and Application Management.
 

 

Network Support Services

Morpheus Technology Solutions Inc’s network services include a complete lifecycle of enterprise-level support and network monitoring solutions to optimize systems' availability throughout your organization, improve reliability, strengthen security, and reduce costs. Our customized and cost-effective solutions include Server and Network Management, Version Upgrades, Maintenance and Patch Management. We will act as a strategic partner for your business by helping you meet all the challenges of the ever increasing interrelationships of hardware and software.

Morpheus Technology Solutions Inc. also offers the following services:

  1. Server Management
  2. Database Administration and Management
  3. Middleware and Application Server Management
  4. Enterprise Messaging Management Services
  5. Storage Management
  6. Network Management
  7. Managed Security Services
  8. End-user Computing Support
  9. Vendor Management

We have utilized our years of experience in thin client applications support to develop workable and yet flexible methodologies to deliver proprietary software support. We provide support and quality assurance processes that ensure customer satisfaction with the support of your software application. Our dynamic support customization and improvement is based on changing business requirements as well as service level requirements. We put together a trained team of specialists with the expertise required to meet our client's application support needs.

Enterprise Infrastructure Services:  
We help our customers minimize the burden of infrastructure management by managing their IT operations. We provide support around the application infrastructure to help clients meet their service performance goals. We work closely with best technology industry leaders such as Microsoft, Cisco, EMC, Oracle, Dell, HP, Checkpoint and VMware, among many others. Thus enabling us to keep abreast of the latest technologies and innovative products and deliver superior solutions to our clients. Our Systems Engineers have the best of technology skills, deep system integration experience and the requisite industry certifications that ensure the best quality of services and provide the assurance of world-class support services. We have proven track records of successfully supporting large Infrastructures, with broad range of platforms and applications. We align our deployment processes with the industry best practices such as ITIL/BS 15000 framework, Six Sigma and COPC. We offer Infrastructure support services that spans across multiple environments, Platforms, Operating Systems and Tools such as Servers and Data Centers, Networks, Messaging and Workflow, Web Services, Application, Databases, Security and Storage:
  • Networks (LAN and WAN) support
  • SUN Solaris, HP UX, AIX, SCO UNIX, Linux, Windows XP, 2000 and 2003 & Vista
  • Databases (Oracle, Sybase, MS SQL etc)
  • Web Servers – Applications (BeA, IIS, Apache etc)
  • Sun Clusters, Qualix Clusters and Microsoft Clustering
  • Performance monitoring tools such as Unicenter TNG, HP OpenView and Solstice Symon
  • Storage Solutions from EMC, Clarion, SUN and HP
  • SUN Enterprise Servers including Netra and Solaris 2.x series
  • Legato and VERITAS Net Backup solutions

We perform a detailed assessment of our client's application support requirements. This enables us to develop unique support solutions such as Incident Management, Change Management, Vendor Management and Escalations with:

  • Defined Service-Level Agreements (SLA)
  • Competitive support service pricing
  • Evaluation metrics for measuring service level performance
  • Flexible and detailed activity reporting based on client requirements
  • Guarantees that software rights will be observed
  • Flexible support hours: 7 X 24 X 365, normal business hours, after hours, and overflow
  • Highly-personalized seamless interaction with a client's internal support staff and customers
Data Center Design  

 Morpheus Technology Solutions Inc. recognizes that a Data Center where the Network Infrastructure and Servers are housed is the most important physical environment in any company in terms of Information Flow and Distribution. Our experienced Systems Architects and Engineers will evaluate and select an elegant and most robust design for your Data Center Architecture to ensure that the Infrastructure provides reliable performance at every level, including the Local Network Infrastructure, Wide Area connections and at the Server or Application Level. Because we understand that a well-structured network is more manageable and scalable, our sophisticated use of Technology contributes to high availability and fault tolerance or redundancy which balances performance with cost-effectiveness. In addition to the physical hardware requirement-specifications, we have developed a time tested Data Center solution which also takes into consideration, the necessary Environmental and Electrical implementations that will enable your Business to operate efficiently.
Virtualization and Consolidation
 
 
Morpheus Technology Solutions Inc. is one of the leading companies and partners of VMware® in the rapidly developing world of virtualization in the Delaware valley. Virtualization is the technology separates applications, operating systems, and storage from physical hardware to enable more flexible, scalable, fault-tolerant, and cost-effective IT infrastructures.

Server Virtualization
As enterprises grow, IT organizations must rapidly add computing capacity-often in the form of new servers with a variety of operating environments. The resulting server sprawl is costly in terms of capital and people needed to operate, manage, and upgrade new servers. Server consolidation provides a solution for these problems. Virtual infrastructure enables workload isolation and granular resource control for all of the system’s computing and I/O resources.

Application Virtualization
In the age of mobility, providing secure access to information on demand can be a significant competitive advantage. Employees can generate revenue in more places, work more flexibly and productively, with easy access to all appropriate resources, and continue to drive business beyond standard office hours.

Storage Virtualization
Today, virtual storage solutions enable enterprises to efficiently manage storage resources across an array of systems and applications. Each new instance of storage can introduce new management costs and silos of excess capacity that cannot be leveraged, without a solid storage strategy.

At Morpheus Technology Solutions Inc, we help you identify how virtualization can improve the efficiency, manageability, and costs of your IT infrastructure. Our consultants have the certifications and experience to assess your systems, applications, and storage needs, and then employ proven methodologies to recommend and successfully deploy a solution that is right for your business.
   Medium and Small Business Services
 
Our in-depth technical expertise in Windows®-based technologies, including Windows Server, Windows 2000, Windows XP, and Windows Vista is outstanding. We offer three tiers of support to our corporate clients: In addition to our onsite support package, we also utilize VPN to establish secure, fast, and inexpensive links between our offices and our client's corporate offices to provide remote assistance. Packages include:

 
 
  1. Hardware Support:
    Hardware Upgrades & Installations
    Hard Drives, Sound Cards, Graphics, CPU Upgrade, CD-RW/DVD Drives, Floppy/Zip/Tape Drives, Memory Upgrades, Modems, NICs, Motherboards, Mice and Joysticks, Scanners & Cameras.
  2. Software Support: Morpheus Technology Solutions Inc has a well defined support with a robust methodology to take care of everything with your software applications including but not limited to OS Installations and Upgrades, Games, Software upgrades and Patches, Applications, Office Software Installation and Utilities.
  3. Desktop Support: This is our most popular package to help our client's end users with their desktop issues such as Crash Recovery, System Backup, Virus Removal and Protection, System Optimization, Troubleshooting, Hard Drive maintenance, File Recovery and Spyware Removal.
  4. Server Support: Our Server support is catered for organizations and based on Microsoft Technologies. We deploy and support Windows NT and/or 2000 or 2005 Servers. We provide 24 x 365 server monitoring and management, 24 x 365 network monitoring and management, 24 x 365 NOC services, Remediation services, Operating systems configuration and maintenance, Patch management and version upgrades, Incident tracking and documentation. We provide complete NT Operating System support, including reinstallation in cases of a system crash.

    1. Windows NT/2000/2003 Server monitoring, support and maintenance.
    2. Linux and AIX also supported.
    3. Troubleshoot Alerts
    4. Weekly check for viruses
    5. Review event logs weekly to identify and troubleshoot potential problems
    6. Apply patches as released by OS and software vendors
    7. Monitor Daily and Weekly backups
    8. Monitor and manage all hubs, switches, routers and other network devices

  5. Security Management: We perform regular external vulnerability scans and proactively monitor the entire Network Infrastructure and Devices including, Workstations and Servers to ensure that the network is secure. We perform continuous filtering for malicious threats and troubleshoot when the need arises and maintain intrusion logs. We perform routine Firewall maintenance. We also monitor Email Systems for Spam and Viruses.
  6. Disaster Recovery: A disaster recovery plan is essential to ensuring the effective, seamless operation of almost any business. Whether an organization is damaged or destroyed by fire, flood or terrorist attack, sites can rapidly recover using a thorough disaster recovery plan that includes off-site storage of data backups and media. With Morpheus Technology Solutions Inc.’s help, the rapid recovery of your computer operation is possible. Morpheus Technology Solutions Inc. offers an array of planning and documentation services that include vulnerability assessment, impact analyses, disaster plan development, testing and maintenance, project planning, staffing and resource identification. With Morpheus Technology Solutions Inc., you’ll be able to get a good night’s sleep knowing you’re prepared in the event the unthinkable happens.
  7. Wireless and VPN Networking Solutions: Morpheus Technology Solutions Inc. brings the office to you, wherever you are VPN solutions ensure you have secure communications with your employees and with your customers no matter their location, while keeping costs under control. Mobile computing, including PDA connectivity and web interfaces, makes it easy to access your critical applications such as e-mail and accounting. With Morpheus Technology Solutions Inc., your office is never more than just a click away.
  8. Emergency Email Services: We provide emergency mail services based on MS-Exchange. If your Exchange Server is down and your business is brought to a halt because the mail service is stalled, we have the right solution to get your mail service up and running in a hurry. In such an emergency scenario, our email-operations team will temporarily reroute all your inbound and outbound mails to a single mailbox, then once the Exchange Mail Server is back online, the rerouted data is fully restored or migrated. We also perform full MS-Exchange Mail Server deployments, Anti-Spam, Mailbox Migration and Mailbox Administration.
  9. Training: We also provide customized onsite training to suit the needs of our clients by helping them get the most out of Windows®. We specialize in Microsoft Word®, Microsoft Excel® Microsoft PowerPoint®, scanner training, etc.
  10. ISP Support: This package is designed for Internet Service providers to deal with their subscribers' "ISP connectivity" issues.
PC Support and Repair Services
 

Morpheus Technology Solutions Inc. offers unbeatable, world class packages to Home and Home Office users which range from, Disk Cleanup of temporary files, Error Checking for file system errors, Hard Drive Defragmentation, Performance Check, Virus removal and protection, Malware/Spyware removal and protection, Latest Operating System Updates and Patches, Virus Definitions Update, Spyware Definitions Update, Unwanted software removal, Upgrade recommendation and Installation.

  • Onsite Services
  • Affordable Computer Repair, Network Maintenance & Support Service
  • Same Day Computer Repair & Data Recovery Service
  • Guaranteed Computer Repair Service
  • 24 Hours Computer Service & Support
  • Free PC Scans
  • Scan your PC for errors ABSOLUTELY FREE!
  • Instantly Repair PC Errors with the #1 Trusted and Best Registry Fix software                    

Highlights of the services we provide to our local home users are:

  1. Software and Hardware installations
  2. Lowest Cost and Guaranteed Computer Repair service
  3. Regular deployment of patches and updates for both desktops and laptops.
  4. Periodic update of Virus definitions
  5. Routine performance maintenance and optimization which includes paging file settings, disk defragmentation, Internet and Temporary files clean up, etc.
  6. Free local pickup service



  Web Design, Hosting, Domain Name Services and Products

Morpheus Technology Solutions Inc. partners with the world’s leading Domain and Internet services company, Godaddy® to provide the lowest possible rates and costs. To view the complete list of our Internet Domain Name Services and Products, please visit us at:

                                         www.morpheus-domains.com

Our Custom Web design packages include:

• E-Commerce- launch your online storefront
• Additional Pages
• Existing Site Redesignand Revamp
• Blog Creation and Setup
• Domain Name Registration and Setup
• Web Hosting Setup
• Content Management
• Custom Database Development
• Email Newsletter Signup & Email Marketing
• Logo Design
• Community Forum
• Message Boards
• Advanced Photo Gallery
• User Management & Authentication
• Flash Design & Programming
• Advanced Website Search
• Membership Subscription Management
• Password Protected Pages
• Calendar
• Social Media Integration
• Custom Forms & Lead Collection
• Integrated Mapping
• Local Business Listing
• FAQs
• SSL Certificate Setup & Secure Authentication

  
 
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