Morpheus Technology Solutions, Inc. recognizes that a Data Center where the Network Infrastructure and Servers are housed is the most important physical environment in any company in terms of Information Flow and Distribution. Our experienced Systems Architects and Engineers will evaluate and select an elegant and most robust design for your Data Center Architecture to ensure that the Infrastructure provides reliable performance at every level, including the Local Network Infrastructure, Wide Area connections and at the Server or Application Level. Because we understand that a well-structured network is more manageable and scalable, our sophisticated use of Technology contributes to high availability and fault tolerance or redundancy which balances performance with cost-effectiveness. In addition to the physical hardware requirement-specifications, we have developed a time tested Data Center solution which also takes into consideration, the necessary Environmental and Electrical implementations that will enable your Business to operate efficiently.

Infrastructure:

We help our customers minimize the burden of infrastructure management by managing their IT operations. We provide support around the application infrastructure to help clients meet their service performance goals. We work closely with best technology industry leaders such as Microsoft, Cisco, EMC, Oracle, Dell, HP, Checkpoint and VMware, among many others. Thus enabling us to keep abreast of the latest technologies and innovative products and deliver superior solutions to our clients. Our Systems Engineers have the best of technology skills, deep system integration experience and the requisite industry certifications that ensure the best quality of services and provide the assurance of world-class support services. We have proven track records of successfully supporting large Infrastructures, with broad range of platforms and applications. We align our deployment processes with the industry best practices such as ITIL/BS 15000 framework, Six Sigma and COPC. We offer Infrastructure support services that spans across multiple environments, Platforms, Operating Systems and Tools such as Servers and Data Centers, Networks, Messaging and Workflow, Web Services, Application, Databases, Security and Storage:

Networks (LAN and WAN) support
SUN Solaris, HP UX, AIX, SCO UNIX, Linux, Windows XP, 2000 and 2003 & Vista
Databases (Oracle, Sybase, MS SQL etc)
Web Servers Applications (BeA, IIS, Apache etc)
Sun Clusters, Qualix Clusters and Microsoft Clustering
Performance monitoring tools such as Unicenter TNG, HP OpenView and Solstice Symon
Storage Solutions from EMC, Clarion, SUN and HP
SUN Enterprise Servers including Netra and Solaris 2.x series
Legato and VERITAS Net Backup solutions

We perform a detailed assessment of our client's application support requirements. This enables us to develop unique support solutions such as Incident Management, Change Management, Vendor Management and Escalations with:

Defined Service-Level Agreements (SLA)
Competitive support service pricing
Evaluation metrics for measuring service level performance
Flexible and detailed activity reporting based on client requirements
Guarantees that software rights will be observed
Flexible support hours: 7 X 24 X 365, normal business hours, after hours, and overflow
Highly-personalized seamless interaction with a client's internal support staff and customers