Our in-depth technical expertise in Windows-based technologies, including Windows Server, Windows 2000, Windows XP, and Windows Vista is outstanding. We offer three tiers of support to our corporate clients: In addition to our onsite support package, we also utilize VPN to establish secure, fast, and inexpensive links between our offices and our client's corporate offices to provide remote assistance. Packages include:

Hardware Support:

Hardware Upgrades & Installations Hard Drives, Sound Cards, Graphics, CPU Upgrade, CD-RW/DVD Drives, Floppy/Zip/Tape Drives, Memory Upgrades, Modems, NICs, Motherboards, Mice and Joysticks, Scanners & Cameras.

Software Support:

Morpheus Technology Solutions Inc has a well defined support with a robust methodology to take care of everything with your software applications including but not limited to OS Installations and Upgrades, Games, Software upgrades and Patches, Applications, Office Software Installation and Utilities

Desktop Support:

This is our most popular package to help our client's end users with their desktop issues such as Crash Recovery, System Backup, Virus Removal and Protection, System Optimization, Troubleshooting, Hard Drive maintenance, File Recovery and Spyware Removal.

Server Support:

Our Server support is catered for organizations and based on Microsoft Technologies. We deploy and support Windows NT and/or 2000 or 2005 Servers. We provide 24 x 365 server monitoring and management, 24 x 365 network monitoring and management, 24 x 365 NOC services, Remediation services, Operating systems configuration and maintenance, Patch management and version upgrades, Incident tracking and documentation. We provide complete NT Operating System support, including reinstallation in cases of a system crash.

Windows NT/2000/2003 Server monitoring, support and maintenance.
Linux and AIX also supported.
Troubleshoot Alerts
Weekly check for viruses
Review event logs weekly to identify and troubleshoot potential problems
Apply patches as released by OS and software vendors
Monitor Daily and Weekly backups
Monitor and manage all hubs, switches, routers and other network devices

Security Management:

We perform regular external vulnerability scans and proactively monitor the entire Network Infrastructure and Devices including, Workstations and Servers to ensure that the network is secure. We perform continuous filtering for malicious threats and troubleshoot when the need arises and maintain intrusion logs. We perform routine Firewall maintenance. We also monitor Email Systems for Spam and Viruses.

Disaster Recovery:

A disaster recovery plan is essential to ensuring the effective, seamless operation of almost any business. Whether an organization is damaged or destroyed by fire, flood or terrorist attack, sites can rapidly recover using a thorough disaster recovery plan that includes off-site storage of data backups and media. With Morpheus Technology Solutions Inc.s help, the rapid recovery of your computer operation is possible. Morpheus Technology Solutions Inc. offers an array of planning and documentation services that include vulnerability assessment, impact analyses, disaster plan development, testing and maintenance, project planning, staffing and resource identification. With Morpheus Technology Solutions Inc., youll be able to get a good nights sleep knowing youre prepared in the event the unthinkable happens.

Wireless and VPN Networking Solutions:

Morpheus Technology Solutions Inc. brings the office to you, wherever you are VPN solutions ensure you have secure communications with your employees and with your customers no matter their location, while keeping costs under control. Mobile computing, including PDA connectivity and web interfaces, makes it easy to access your critical applications such as e-mail and accounting. With Morpheus Technology Solutions Inc., your office is never more than just a click away.

Emergency Email Services:

We provide emergency mail services based on MS-Exchange. If your Exchange Server is down and your business is brought to a halt because the mail service is stalled, we have the right solution to get your mail service up and running in a hurry. In such an emergency scenario, our email-operations team will temporarily reroute all your inbound and outbound mails to a single mailbox, then once the Exchange Mail Server is back online, the rerouted data is fully restored or migrated. We also perform full MS-Exchange Mail Server deployments, Anti-Spam, Mailbox Migration and Mailbox Administration.

Training:

We also provide customized onsite training to suit the needs of our clients by helping them get the most out of Windows. We specialize in Microsoft Word, Microsoft Excel Microsoft PowerPoint, scanner training, etc.

ISP Support:

This package is designed for Internet Service providers to deal with their subscribers' "ISP connectivity" issues.